Strata Compliance Library · Book 4

Nevada Leasing &
Property Management
Compliance

Leases, Landlord-Tenant Laws, and Property Management Standards
Prepared for Strata Real Estate & Leasing, LLC
Office of the Broker · Joanne Olimpo, Broker
Version 1.0 · 2026
Confidential — Internal Use Only
Section 01

Legend of Numbers

The complete set of compliance thresholds, notice periods, and statutory deadlines that govern daily property management operations at Strata. These numbers are operational anchors that every agent, property manager, and staff member is expected to know without hesitation.

Memory Sequence — Know This Without Reference
24 Hours1 Business Day5 Days7 Judicial Days30 Days45 DaysMonthly5 Years
ThresholdTopic & Explanation
24 HoursEntry Notice — NRS 118A.330. Except in emergencies, a landlord or property manager must provide at least 24 hours' written notice before entering a residential rental unit. Applies to all entries — maintenance visits, routine inspections, showings for resale. Emergency entry does not require advance notice, but the nature of the emergency must be documented immediately after entry.
24 HoursTenant Water Damage Reporting. Tenants are instructed in the lease to report any water leak, water intrusion, moisture damage, or suspected mold condition within 24 hours of discovery. Delayed reporting by a tenant that contributes to worsening damage may affect the allocation of repair costs.
1 Business DayTrust Fund Deposits — NAC 645. All funds received in a fiduciary capacity — security deposits, advance rent, pet deposits, key deposits — must be deposited into the appropriate trust account within one business day of receipt. The clock begins at the moment of receipt — not at clearance. No exceptions.
5 DaysCure Periods — NRS 40.253. For non-monetary lease violations, the landlord typically provides written notice allowing five judicial days to cure the violation before eviction proceedings may be initiated. Judicial days exclude weekends and court holidays. Incorrect calculation may invalidate the notice.
7 Judicial DaysPay Rent or Quit — NRS 40.253. For nonpayment of rent, Nevada law requires a seven-judicial-day pay rent or quit notice before a summary eviction may be filed. The notice must state the exact amount owed and must be served in strict compliance with NRS 40.280. An inaccurate amount or improper service invalidates the notice.
30 Days ★Security Deposit Accounting — NRS 118A.242. Return the security deposit or provide an itemized written statement of deductions within 30 days of the date the tenant vacates and surrenders possession. Failure may result in double damages plus attorney's fees.
30 Days ★Month-to-Month Termination — NRS 118A.300. Either a landlord or a tenant may terminate a month-to-month tenancy by providing at least 30 days' written notice. Period runs from the date of proper service — not drafting or mailing.
30 Days ★Notice of Intent to Vacate. Strata's standard lease requires tenants to provide at least 30 days' written notice of their intent to vacate. A tenant who vacates without providing the required notice may be responsible for rent during the notice period even after vacating.
30 Days ★Abandoned Personal Property — NRS 118A.460. Former tenant has a minimum of 30 days from the date of written notice to reclaim their property. Property may not be disposed of before this period has expired and all statutory requirements have been satisfied.
45 DaysRent Increase Notice — NRS 118A.300. A landlord must provide at least 45 days' written notice before increasing the rent on a month-to-month tenancy. The notice must clearly state the new rent amount and the effective date of the increase.
MonthlyThree-Way Trust Account Reconciliation — NAC 645. The trust account is reconciled every calendar month on a three-way basis: bank statement balance = Buildium ledger balance = aggregate of all owner and tenant ledger balances. The Broker reviews and personally signs every reconciliation.
5 YearsRecord Retention — NRS 645 / NAC 645. All transaction files, trust account records, executed leases and addenda, correspondence, screening records, condition reports, photographs, and notices are retained for a minimum of five years. Records subject to litigation or regulatory proceedings are retained until those matters are fully resolved.
★ The Most Important Number in Nevada Property Management ★
30
Security Deposit AccountingReturn or itemize within 30 days of surrender of possession — NRS 118A.242
Month-to-Month TerminationEither party may terminate with 30 days' written notice — NRS 118A.300
Notice of Intent to VacateTenant must provide 30 days' written notice before vacating — Lease Obligation
Abandoned Property ReclaimFormer tenant has 30 days to reclaim property after written notice — NRS 118A.460
Quick Reference Table
ThresholdCategoryObligationAuthority
24 HoursEntry NoticeWritten notice required before entering unit for non-emergency purposesNRS 118A.330
1 Business DayTrust Fund DepositAll fiduciary funds deposited into trust accountNAC 645
5 Judicial DaysLease Violation CureNotice period for non-monetary lease violationsNRS 40.253
7 Judicial DaysPay Rent or QuitTenant's cure period for nonpayment of rentNRS 40.253
30 Days ★Security DepositReturn deposit OR provide itemized written deductionsNRS 118A.242
30 Days ★Month-to-Month TerminationEither party may terminate with 30 days' written noticeNRS 118A.300
30 Days ★Notice of Intent to VacateTenant must provide 30 days' written notice before vacatingLease Obligation
30 Days ★Abandoned Property ReclaimFormer tenant has 30 days to reclaim property after written noticeNRS 118A.460
45 DaysRent Increase NoticeMinimum written notice before increasing rent on month-to-month tenancyNRS 118A.300
MonthlyTrust ReconciliationThree-way reconciliation: bank = ledger = aggregate owner/tenant balancesNAC 645
5 YearsRecord RetentionAll transaction files, trust records, leases, correspondence, and noticesNRS 645 / NAC 645
Applying the Legend in Practice

Consider the lifecycle of a single tenancy. At move-in, trust funds are deposited within one business day. Entry notices are given with 24 hours' advance notice throughout the tenancy. When a lease violation occurs, a five-judicial-day cure notice is served. When rent is unpaid, a seven-judicial-day pay or quit notice is served. When the tenancy approaches expiration, a rent increase notice is issued at 45 days if rent is being adjusted, and a 30-day termination notice is issued if the tenancy is ending. When the tenant vacates, the security deposit disposition is completed within 30 days. If personal property is left behind, the 30-day reclaim process is initiated. All records are retained for five years, and the trust account is reconciled monthly throughout.

This is property management as Strata practices it — structured, deadline-driven, documented, and compliant at every stage.

Section 01-A

Legend of Numbers — Expanded Reference

This expanded reference supplements Section 1 with the complete set of compliance thresholds applicable to Nevada residential property management. Many situations require compliance with multiple thresholds simultaneously.

ThresholdTopic & Explanation
1 Business DayTrust Fund Deposits. All funds received in a fiduciary capacity — security deposits, advance rent, key deposits, pet deposits — must be deposited into the appropriate Strata trust account within one business day of receipt. The one-business-day clock begins running at the moment funds are received — not at the moment they clear the bank.
24 HoursEntry Notice to Tenant. Except in cases of emergency, a landlord must provide at least 24 hours' written notice before entering a residential rental unit. Entry without proper notice may expose the landlord to civil liability.
24 HoursTenant Water Damage Reporting. Tenants are instructed in the lease to report any water leak, water intrusion, or suspected water damage within 24 hours of discovery. Prompt reporting allows early intervention to prevent damage escalation and mold growth.
5 DaysCure Period for Lease Violations. For non-monetary lease violations, the landlord typically issues a notice providing five judicial days to cure the violation or vacate. Judicial days exclude weekends and court holidays — accurate calculation is essential.
7 Judicial DaysPay Rent or Quit Notice Period. For nonpayment of rent, a seven-judicial-day pay rent or quit notice is required before a summary eviction may be filed under NRS 40.253. The notice must state the exact amount owed and must be served in strict compliance with NRS 40.280.
30 Days ★Security Deposit Accounting. Under NRS 118A.242, the landlord must return the security deposit or provide a written itemized statement of deductions within 30 days of the tenant vacating and surrendering possession. Failure may result in double damages plus attorney's fees.
30 Days ★Month-to-Month Termination. A month-to-month tenancy may be terminated by either party with at least 30 days' written notice under NRS 118A.300. The 30-day period begins running from the date of proper service — not the date the notice was drafted or mailed.
30 Days ★Tenant Notice of Intent to Vacate. Strata's standard lease requires tenants to provide at least 30 days' written notice of intent to vacate before the end of the lease term.
30 Days ★Abandoned Personal Property Reclaim. Under NRS 118A.460, a former tenant has a right to reclaim personal property left behind within 30 days of receiving the required written notice from the landlord.
45 DaysRent Increase Notice. A landlord must provide at least 45 days' written notice before increasing rent on a month-to-month tenancy under NRS 118A.300.
60 DaysPeriodic Tenancy Termination. Under certain circumstances, particularly for longer-term month-to-month tenancies, a 60-day termination notice may be required or prudent. Strata agents confirm the applicable notice period for each tenancy before issuing any termination or non-renewal notice.
MonthlyTrust Account Reconciliation. Strata's trust account is reconciled on a three-way basis every calendar month. The Broker reviews and signs every reconciliation.
5 YearsRecord Retention. All transaction files, trust account records, leases, correspondence, screening records, condition reports, and photographs are retained for a minimum of five years from the date of the relevant transaction.
★ Strata Standard
These are minimums — Strata's practice standard meets or exceeds every one of them. When in doubt about an applicable deadline, confirm with the Broker before acting — missing a statutory deadline can invalidate a notice, a deposit disposition, or an eviction proceeding.
Section 02

Property Management Authority

All property management activity must be conducted within the scope of a properly executed Property Management Agreement and under the supervision of the Broker. Strata will not manage any property without a fully executed PMA on file.

Required PMA Elements
  • Full legal description and property address
  • Owner's name, contact information, and ownership entity if applicable
  • Scope of services delegated to Strata
  • Management fee structure and disbursement schedule
  • Maintenance authorization limits and reserve requirements
  • Owner notification thresholds for repairs, lease terms, and tenant actions
  • Term of the agreement and termination provisions
  • Signatures of all authorized parties
⚠ Compliance Note — NRS 645.310
NRS 645.310 requires a written property management agreement for all management activity. NAC 645.605 specifies minimum content requirements. Failure to maintain a current, executed PMA exposes the broker to license discipline.
Scope of Authority

Unless expressly authorized in writing, agents and staff may not: execute leases exceeding the term authorized in the PMA; approve repairs above the authorized spending limit; initiate or settle legal proceedings on behalf of the owner; accept deed, title, or ownership interests in any managed property; or commingle trust funds with brokerage operating funds.

Illegal Instructions

Strata agents and staff will not execute any owner instruction that violates federal law, Nevada statutes, local ordinances, or fair housing requirements — regardless of the owner's insistence or the financial consequences. Illegal instructions must be escalated to the Broker immediately.

⚠ Compliance Note — NRS 645.633
NRS 645.633 prohibits licensees from engaging in any conduct constituting fraud, misrepresentation, or dishonest dealing. Executing an illegal instruction does not insulate the agent from liability simply because an owner requested it. Examples of illegal instructions that must be refused: refusing to rent to Section 8 voucher holders where local law prohibits such refusal; directing agents to remove a tenant's personal property without a court order; instructing agents to misrepresent property conditions in advertising; requesting that agents apply screening criteria that discriminate based on protected class.
Fiduciary Duties
  • Act in the owner's best financial interest within the bounds of the law
  • Disclose all material facts affecting the property and tenancy
  • Maintain confidentiality of owner financial information
  • Avoid conflicts of interest or self-dealing
  • Account accurately for all funds received and disbursed
★ Strata Standard
No property management agreement is binding until reviewed and countersigned or approved by the Broker. Any agreement with unusual terms, non-standard authority, or risk exposure above normal thresholds requires direct Broker approval before execution.
Section 03

Nevada Landlord-Tenant Laws

A working understanding of Nevada's residential and commercial landlord-tenant legal framework. Strata operates primarily in residential property management but may manage commercial properties under separate agreements.

NRS Chapter 118A — Residential Landlord and Tenant Act

NRS Chapter 118A is the primary statute governing residential tenancies in Nevada. Key areas governed:

  • Lease formation and required disclosures
  • Security deposit limits and accounting requirements
  • Landlord entry rights and notice obligations
  • Habitability and maintenance standards
  • Notice procedures for rent, lease violations, and termination
  • Tenant remedies for landlord non-compliance
  • Prohibitions on retaliatory evictions
  • Domestic violence tenant protections
Federal Laws
  • Fair Housing Act (FHA) — prohibits discrimination based on race, color, national origin, religion, sex, familial status, and disability
  • Servicemembers Civil Relief Act (SCRA) — protects active-duty military members with respect to lease termination and eviction
  • Lead-Based Paint Disclosure (42 U.S.C. §4852d) — required for properties built before 1978
  • Violence Against Women Act (VAWA) — housing protections for victims of domestic violence in federally assisted housing
Habitability — NRS 118A.290

Minimum habitability requirements include: functional plumbing and hot and cold running water; functional heating and cooling systems appropriate to the climate; weatherproofing and waterproofing; proper sanitation; working electrical systems; structural integrity; working smoke detectors and carbon monoxide detectors.

⚠ Compliance Note
A tenant who gives written notice of a habitability defect and does not receive timely remediation may have rights under NRS 118A.355, including rent withholding or lease termination. Document all maintenance requests, responses, and completions in Buildium.
Commercial Lease Overview

Commercial leases in Nevada are not governed by NRS Chapter 118A. Commercial tenancies operate under contract law, and the terms of the lease generally control. Key differences: no statutory security deposit limit; no statutory habitability requirement; no 7-day pay or quit notice requirement; self-help eviction may be permitted by contract — consult the Broker and legal counsel before proceeding.

Section 04

Lease Standards

Every lease executed under Strata management must be complete, compliant with Nevada law, and consistently formatted to reduce legal exposure and operational disputes.

Required Lease Provisions
  • Full names of all tenants 18 years of age and older
  • Property address and unit number
  • Lease term — start date and end date or month-to-month designation
  • Monthly rent amount and due date
  • Grace period if any, and late fee amount and trigger date
  • Security deposit amount and applicable pet deposits
  • Names and number of authorized occupants
  • Utilities responsibility — landlord-paid and tenant-paid, each specified individually
  • Entry notice requirements (24 hours, per NRS 118A.330)
  • Pet policy and applicable addenda
  • Lead-based paint disclosure for pre-1978 properties
  • Mold disclosure per NRS 118A.200
  • Designated agent and Broker contact information
Lease Addenda
Pet Addendum

All approved pets documented in a signed Pet Addendum prior to the pet's entry. Must include: species, breed, weight, name, and age; pet deposit amount; monthly pet rent if applicable; tenant liability for pet damage; owner's right to revoke pet approval for nuisance or lease violations.

⚠ Compliance Note
Assistance animals are not pets and may not be subject to pet fees or deposits. Breed or weight restrictions applied to assistance animals may constitute a fair housing violation. See Section 30.
HOA Addendum

For all properties within a homeowners association, the HOA Addendum must: identify the association and management company; reference the CC&Rs and Rules & Regulations provided to the tenant; state that HOA violations constitute a lease violation; and identify the party responsible for HOA registration at move-in (Strata standard: agent completes this at move-in).

Electronic Signatures

Strata accepts electronic signatures on leases and addenda through Buildium's integrated e-signature platform. Electronic leases are legally enforceable in Nevada under NRS Chapter 719. All executed e-signature documents must be stored as static PDFs in the property file. Signature timestamp and IP address must be captured and stored.

★ Strata Standard
No lease may be considered fully executed until it is uploaded to Buildium and all required fields are complete. Physical paper leases must be scanned and uploaded within 48 hours of execution.
Section 05

Rent Collection Standards

Consistent, professional rent collection protects owner cash flow, maintains property financial health, and reduces the need for eviction proceedings.

Collection Schedule
  • Rent Due: 1st of the month
  • Courtesy Period: 1st through 4th — no late fee assessed
  • Late Fee Triggers: 5th of the month
  • Notice Issued: 5th of the month if rent is unpaid
  • Pay or Quit Issued: After 7 judicial days from notice, if unpaid
Payment Methods

Accepted payment channels: Buildium online tenant portal (preferred); electronic ACH or bank transfer; cashier's check or money order payable to Strata Real Estate & Leasing Trust Account. Personal checks may be accepted at the Broker's discretion. Cash payments are not accepted under any circumstances.

Partial Payments

Partial payments may be accepted at the Broker's discretion prior to the issuance of a Pay Rent or Quit notice. Once a Pay Rent or Quit notice has been served, partial payments must not be accepted without written authorization from the Broker. Accepting a partial payment after serving a notice may waive the notice and require re-service.

⚠ Compliance Note — NRS 118A.210
Late fees are allowed only if the fee amount is specified in the lease. Late fees must be reasonable. Do not assess late fees before the contractual trigger date — even if the owner requests early assessment. Consult the Broker before accepting any partial payment after a Pay Rent or Quit has been issued.
Section 06

Notices and Evictions

All notice and eviction activity must comply with Nevada statutes, local court rules, and Strata protocols. No self-help remedies will be employed under any circumstances.

Pay Rent or Quit Notice

When rent remains unpaid after the contractual late fee trigger date, Strata issues a Pay Rent or Quit notice. Nevada law provides a seven-judicial-day cure period from the date of service. Notice requirements: must state the exact amount owed including rent and any permitted fees; must specify the deadline for payment; must include Strata's contact information for payment; must be served in a manner compliant with NRS 40.280.

Self-Help Evictions — Strictly Prohibited
⚠ Self-Help Evictions Are Illegal in Nevada
Strata agents must NEVER:

• Change the locks on any occupied unit
• Shut off electricity, water, gas, or any utility
• Remove a tenant's personal property
• Block access to the property
• Threaten or intimidate a tenant in an effort to force them to vacate

Violations expose the owner and Strata to significant civil liability under NRS 118A.390. Any instruction from an owner to perform a self-help eviction must be immediately refused and reported to the Broker.
Summary Eviction Process
  • Notice served on tenant (7 judicial days for nonpayment; varies for other grounds)
  • If tenant fails to comply, eviction attorney files with the Justice Court
  • Court issues a summons; tenant has an opportunity to contest
  • If no contest or tenant fails to appear, lockout order is issued
  • Constable executes the lockout

Strata coordinates with the Broker-approved eviction attorney for all filings. Agents do not file on their own.

Section 07

Security Deposits

Security deposit handling is one of the most common sources of tenant-landlord disputes and regulatory scrutiny. Strata's standard is strict compliance and thorough documentation.

Maximum Deposit

Under NRS 118A.242, the maximum security deposit for a residential tenancy in Nevada is three months' rent. This limit applies to the total of all deposits collected, including pet deposits, except for deposits on furnished units. Collecting deposits in excess of the statutory maximum is a violation of NRS 118A.242. Assistance animal deposits may not be collected.

Ordinary Wear and Tear vs. Tenant Damage

✓ Ordinary Wear and Tear — Not Deductible

  • Faded or lightly scuffed paint from normal living
  • Worn carpet in high-traffic areas from normal use
  • Small nail holes from standard picture hanging
  • Minor scratches on hardwood floors from normal foot traffic
  • Worn areas on door handles and light switches

✗ Tenant Damage — Deductible

  • Large holes in walls or doors
  • Stains on carpet or flooring that cannot be cleaned
  • Broken windows, fixtures, or blinds not caused by normal use
  • Pet damage — scratches, stains, odor remediation
  • Unauthorized painting or alterations
  • Excessive filth requiring professional cleaning beyond standard turnover
Deposit Disposition — 30-Day Rule

Upon termination of the tenancy and delivery of possession, Strata must return the security deposit or provide a written itemized statement of deductions within 30 days. The disposition package must include: written statement itemizing all deductions by category; copies of receipts or invoices for repair costs claimed; balance of the deposit returned via check if applicable; and documentation of forwarding address or notation that the letter was sent to last known address.

⚠ Compliance Note — NRS 118A.242
Failure to return or itemize within 30 days of lease termination and surrender of possession may result in the landlord owing the tenant double the withheld amount plus attorney's fees. Start the disposition process within 48 hours of move-out to allow time for vendor invoices. A missed 30-day deadline on a $2,000 deposit can result in a $4,000 or greater judgment against the owner.
Section 08

Maintenance and Habitability

Prompt and professional maintenance is essential to tenant retention, property preservation, and legal compliance. Strata's response standard for emergencies is same-day dispatch and owner notification within two hours.

Emergency Conditions — Same-Day Dispatch
  • Complete loss of heat when outdoor temperature is below 55°F
  • Complete loss of air conditioning when outdoor temperature is above 95°F
  • Water intrusion, active flooding, or broken water lines
  • Sewage backup or loss of sanitation
  • Gas leak — requires immediate call to the gas utility and evacuation
  • Loss of all electrical power
  • Fire damage — ensure safety first, call fire department
  • Non-functional locks or broken entry doors compromising security
  • Smoke or carbon monoxide detector malfunction
Mold

Mold discovered at any property must be treated as a priority matter. Upon report of mold: inspect and document within 24 hours; identify and repair the moisture source; engage a licensed mold remediation company if growth is substantive; notify the owner immediately; provide tenant with required written disclosure if applicable.

⚠ Compliance Note
NRS 118A.290 identifies mold as a habitability condition. A landlord who fails to address mold may face tenant remedies. Strata provides mold disclosure at lease signing per NRS 118A.200(1)(f).
Smoke and Carbon Monoxide Detectors

Nevada law requires functioning smoke detectors and carbon monoxide detectors in all residential units. Strata's protocol: test all detectors at move-in and document in the move-in checklist; replace batteries at the start of each new tenancy; respond to any report of detector failure within 24 hours; do not allow any tenancy to continue in a unit with non-functional required detectors.

Section 09

Tenant Screening and Fair Housing

All applicants must be evaluated using consistent, objective, and lawful criteria. Fair housing compliance is non-negotiable and cannot be waived by an owner's instruction.

Protected Classes

Federal (Fair Housing Act): Race, Color, National Origin, Religion, Sex, Familial Status, Disability

Nevada Additional (NRS Chapter 118): Ancestry, Sexual Orientation, Gender Identity or Expression

Standard Qualifying Criteria
  • Minimum income threshold — typically 3x monthly rent in gross verified income
  • Credit score minimum and review of credit history
  • Rental history — prior evictions, lease violations, or unpaid balances
  • Criminal background check — per Strata's criminal history policy (no blanket exclusion)
  • Employment verification

All criteria applied consistently to every applicant for the same property without exception or deviation.

Assistance Animals

Assistance animals — including service animals and emotional support animals — are not pets and are not subject to pet deposits, pet fees, or breed or weight restrictions. Strata's procedure: tenant submits written request with supporting documentation if disability and need are not apparent; Strata reviews within 10 business days; Strata may request verification from a licensed health professional if the disability or need is not obvious; all requests and responses are documented in Buildium.

Fair Housing Red Flags
⚠ These Statements and Behaviors Must Be Reported to the Broker Immediately
"This neighborhood is popular with [group]." — Steering
"We prefer [type] of tenant." — Discriminatory preference
"We don't allow too many kids." — Familial status violation
"We don't rent to [nationality] tenants." — National origin discrimination
Requiring a higher deposit for tenants with disabilities — Disability discrimination
Advertising with language that implies preference for or against any protected class
Section 10

Special Tenant Protections

Nevada law and federal statutes provide heightened protections for certain tenant populations. Strata agents must recognize these protections, apply them correctly, and never act in a manner that undermines a qualifying tenant's statutory rights.

Domestic Violence Victims — NRS 118A.345

A tenant who is a victim of domestic violence, sexual assault, or stalking may terminate a lease without standard penalty by providing written notice and supporting documentation within the statutory window. Key provisions: the tenant may terminate with 30 days' notice after a qualifying incident; documentation required: police report, court order, or written statement from a qualified third party; the protection window is 90 days from the most recent qualifying incident; Strata must maintain strict confidentiality of all documentation received.

⚠ Compliance Note — NRS 118A.345
NRS 118A.345 requires confidential handling of all domestic violence documentation. Do not share victim information with the perpetrator, other tenants, or third parties without a court order. Owner is notified that the lease is terminating — the specific reason is protected.
Military Members — SCRA

The Servicemembers Civil Relief Act provides federal protections to active-duty military personnel, including the right to terminate a residential lease early upon receiving orders for a permanent change of station or deployment of 90 days or more. SCRA termination: tenant provides written notice and a copy of military orders; lease terminates 30 days after the next rent due date following notice; no early termination penalty may be assessed.

Persons with Disabilities

Tenants with disabilities have the right to request: reasonable accommodations — changes in rules, policies, or services to enable equal enjoyment of the property; and reasonable modifications — physical changes to the unit or common areas (tenant-funded in most cases). Strata's response obligation: review all requests in good faith and respond in writing within 10 business days. Denials require a legitimate, non-discriminatory reason.

Confidentiality

All documentation, requests, and records related to tenant disabilities, domestic violence, medical conditions, or protected status are confidential. These records are accessible only to Strata staff with a direct need and the Broker. They are never shared with owners, other tenants, vendors, or the public.

Section 11

Move-In Procedures

A thorough move-in process protects both the owner and the tenant by establishing an accurate, documented baseline of property condition at the start of the tenancy.

Pre-Move-In Checklist
All prior tenant items removed and property professionally cleaned
All repairs identified during prior move-out completed and verified
Executed lease and all addenda signed and uploaded to Buildium
Security deposit and first month's rent confirmed received and cleared
Smoke detectors tested and documented
Carbon monoxide detectors tested and documented
All keys, access cards, and garage openers accounted for and documented
Utility transfer confirmed — tenant account activation verified
HOA registration initiated
Proof of renter's insurance received and confirmed current
Move-In Condition Report

Must be completed for every new tenancy. Requirements: document the condition of every room, appliance, surface, and system; completed by the Strata agent in the presence of the tenant when possible; signed by the tenant acknowledging the documented conditions; photographed — all four walls of each room, kitchen appliances, bathrooms, and all notable conditions; uploaded to Buildium and linked to the lease record.

★ Strata Standard
Photographs are mandatory at every move-in without exception. Timestamps on all photographs must be intact. Do not release keys without a signed move-in condition report on file.
Section 12

Move-Out Procedures

A consistent, documented move-out process enables accurate security deposit accounting, supports owner decisions about repairs, and reduces tenant disputes.

Final Inspection

Must be conducted by a Strata agent within 24 hours of tenant vacating and returning keys. Protocol: bring move-in condition report and move-in photographs for direct comparison; document all conditions with photographs using the same room-by-room format used at move-in; note all damage, cleanliness concerns, and missing items; note items that are normal wear and tear and will not be charged.

Documentation Retention

All move-out documentation — inspection reports, photographs, invoices, disposition letters, and forwarding address correspondence — must be retained in Buildium for a minimum of five years from lease termination.

⚠ Compliance Note — NRS 118A.242
Security deposit must be returned or accounted for within 30 days of vacating and surrender of possession. The clock begins at surrender — not at lease expiration, not at inspection. Ordinary wear and tear is not a chargeable condition. Every deduction must be supported by a specific description, a photograph, and an invoice or vendor estimate.
Section 13

Lease Renewals

Proactive lease renewal management reduces vacancy, preserves rental income, and maintains productive owner-tenant relationships. Strata initiates the renewal process 60 to 90 days before each lease expiration.

60–90 Day Renewal Timeline
  • 90 Days Before: Conduct rental market analysis; review owner's goals
  • 75 Days Before: Present renewal recommendation to owner in writing
  • 60 Days Before: Send renewal offer to tenant in writing
  • 45 Days Before: Follow up with tenant if no response; issue rent increase notice if applicable
  • 30 Days Before: If tenant is not renewing, initiate marketing and move-out procedures immediately
✓ Best Practice
A rent increase that retains a qualified tenant is almost always financially superior to vacancy. Present renewal recommendations in writing with supporting market data. Document owner's renewal decision — whether to increase, hold, or not renew — before contacting the tenant.
Section 14

Rent Increases

Under NRS 118A.300, a landlord must provide at least 45 days' written notice before increasing rent on a periodic (month-to-month) tenancy.

Notice Content and Delivery

A rent increase notice must include: tenant name and property address; current rent amount; new rent amount; effective date of the increase (at least 45 days from notice date); and Strata's signature and date.

Delivery methods that create a verifiable record: hand delivery with signature confirmation; first-class mail with certificate of mailing; certified mail with return receipt; or email if the lease authorizes email as a valid notice method.

⚠ Compliance Note — NRS 118A.300
45 days' advance written notice is required for any rent increase on a month-to-month tenancy. Verbal notice of a rent increase is insufficient. Do not increase rent in retaliation for a tenant exercising a legal right — this is prohibited under NRS 118A.510.
Section 15

HOA Compliance

Strata completes HOA tenant registration on behalf of the owner at the start of each tenancy. HOA rules are incorporated into the lease terms — violation of HOA rules constitutes a lease violation subject to cure or eviction.

HOA Violations Procedure
  • Confirm receipt in Buildium with the notice date
  • Notify the tenant in writing within 24 hours with the violation description and cure deadline
  • Follow up to confirm cure with the tenant and the HOA
  • Document resolution and notify the owner
  • If the violation is not cured, issue a lease cure or quit notice as applicable

HOA fines assessed against the property due to tenant violations are the tenant's responsibility under Strata's standard lease and HOA Addendum. Strata passes fines through to the tenant with documentation and pursues collection through the lease enforcement process if unpaid.

Section 16

Digital Records

Strata operates as a documentation-first brokerage. Every significant event, communication, and transaction must be captured in the digital record. Documentation protects owners, tenants, and Strata in any dispute, audit, or regulatory proceeding.

Buildium as System of Record

Buildium is Strata's primary property management platform and the system of record for: all lease and tenant records; rent rolls and payment histories; maintenance requests, work orders, and vendor invoices; owner statements and disbursements; communication logs and notices; trust account reconciliations; move-in and move-out reports and photographs; and security deposit records.

No property record is considered complete unless it exists in Buildium. Agents may use email, text, or phone for communications but must log all material communications in Buildium within 24 hours.

Security

Access to Buildium is limited to authorized Strata staff and agents. Agents must use individual login credentials — shared accounts are not permitted. Upon agent separation from Strata, Buildium access is revoked the same business day.

★ Strata Standard — Documentation Before Memory
If it is not in Buildium, it did not happen. When in doubt, document more, not less.
Section 17

Tenant Abandonment

Tenant abandonment occurs when a tenant vacates the property without notice, without returning keys, and without fulfilling lease obligations. Abandonment must not be assumed from a single indicator.

Signs of Abandonment
  • Rent is past due
  • The tenant has not been seen or contacted for an extended period
  • Personal property has been removed or the unit appears unoccupied
  • Utilities have been disconnected by the tenant
  • Mail is accumulating without pickup

Strata agents must evaluate the totality of circumstances and consult the Broker before declaring abandonment.

⚠ Compliance Note
Do not re-enter an abandoned unit or change locks without Broker authorization and, where required, a court order. Nevada law has specific procedures for handling abandoned property. Follow them precisely. Personal property left behind after apparent abandonment must be handled per NRS 118A.460.
Section 18

Insurance

Adequate insurance coverage is essential to protecting owner assets and mitigating liability exposure. Strata will not knowingly manage an uninsured property.

Owner Insurance Requirements
  • Dwelling coverage at replacement cost value
  • General liability coverage — minimum $300,000 per occurrence
  • Loss of rental income coverage
  • Coverage for natural disaster perils applicable to the Las Vegas area

Strata must be named as an additional interested party on the owner's policy. Coverage is verified at management agreement execution and annually thereafter.

Renter's Insurance

Strata's standard lease requires tenants to maintain renter's insurance with a minimum of $100,000 in personal liability coverage. Tenants must provide a current certificate of insurance at move-in and upon each annual renewal. Move-in keys are not released until proof of renter's insurance is on file.

Section 19

Forms and Templates

All forms are maintained as current templates in Buildium. Agents must use only Strata-approved, current-version forms. Modified or outdated forms must not be used without Broker approval.

FormPurposeAuthority
Entry NoticeLegally compliant 24-hour advance notice of entry. Must specify date, time window, reason for entry, and agent name.NRS 118A.330
Pay Rent or Quit NoticeFormal demand for unpaid rent with 7-judicial-day cure period. Must state exact amount owed and payment instructions.NRS 40.253
Rent Increase NoticeWritten notice of rent increase for month-to-month tenancies. Must be delivered at least 45 days before the effective date.NRS 118A.300
Pet AddendumDocuments all approved animals, deposit amounts, pet rent, and tenant liability for pet damage.NRS 118A.242
Assistance Animal Request FormTenant request form for housing accommodation for assistance animals. Includes disability certification consent.FHA / HUD Guidelines
Move-In Condition ReportRoom-by-room documentation of property condition at start of tenancy. Must be signed by tenant.NRS 118A.200
Move-Out Condition ReportPost-vacate inspection documenting conditions compared to move-in baseline.NRS 118A.242
Security Deposit Disposition LetterItemized accounting of security deposit deductions and return of balance (or notice of full retention).NRS 118A.242
★ Strata Standard
All forms must be reviewed by the Broker annually for statutory and regulatory compliance. Agents who modify standard forms without Broker approval are in violation of Strata operating standards. Maintain a current version log for all forms.
Section 20

Strata Operating Principles

The following principles guide every decision, communication, and action taken by Strata Real Estate & Leasing in the management of client properties. They are not aspirational — they are operational standards expected of every agent, staff member, and representative of this brokerage.

Compliance Before Convenience
Nevada law and Strata's ethical obligations do not yield to time pressure, owner preference, or operational ease. When the right course requires additional steps, those steps must be taken.
Documentation Before Memory
Every material decision, communication, and event must be recorded in Buildium. Memory is unreliable; documentation is the record.
Consistency Before Emotion
Policies must be applied uniformly to all owners, tenants, and vendors, regardless of personal relationships, sympathy, or frustration. Inconsistency creates fair housing exposure and operational risk.
Fair Housing Always
Strata does not compromise on fair housing compliance. No instruction, preference, or financial incentive justifies discriminatory conduct.
Protect Owners and Respect Tenants
Strata serves owners as clients and treats tenants as customers. Both relationships must be managed professionally and with integrity.
Operate Every Property Professionally
Every property under Strata management — regardless of size, value, or location — is operated to the same professional standard.
Specialized Sections
Sections 21–31 & Leasing Services
Section 21

Abandoned Personal Property

When a tenancy ends and a former tenant has left personal property behind, the landlord's handling of that property is governed by NRS 118A.460. Errors in this process can expose the owner to civil liability that far exceeds the value of the property itself.

Policy

No personal property left behind by a departing or evicted tenant is discarded, donated, destroyed, or otherwise disposed of without Strata following the procedures required by NRS 118A.460. The apparent worthlessness of the property does not change this obligation.

Required Procedure
  • Step 1 — Inventory and Photography: Complete a written inventory of every item found before any item is moved or touched. Photograph the entire unit and every item. Timestamps on all photographs. Upload to Buildium immediately.
  • Step 2 — Written Notice: Send written notice to the former tenant at their last known address — including the rental unit address and any forwarding address. Notice must describe the property, state the storage address, and specify the date by which the tenant must reclaim (minimum 30 days from notice date). Send by first-class mail; retain certificate of mailing.
  • Step 3 — Storage: Store the property in a reasonably secure location during the 30-day notice period. Track storage costs for recovery from the former tenant.
  • Step 4 — Reclaim or Disposition: If the former tenant reclaims within 30 days, obtain a signed release confirming return of all inventoried items. If no contact within 30 days, dispose of in a commercially reasonable manner. Document the disposition in Buildium.
⚠ Compliance Note — NRS 118A.460
Former tenants have 30 days from the date of written notice to reclaim abandoned personal property. Disposing of a former tenant's property before the 30-day period has elapsed — regardless of the property's apparent value — exposes the owner to civil liability for conversion. Follow the procedure every time without exception.
Section 22

Tenant Death and Abandoned Unit Procedures

The death of a tenant is among the most sensitive and legally complex situations a property manager encounters. The primary risk management principle is restraint — no action affecting the unit or the personal property will be taken without legal authority.

Immediate Steps Upon Notification
  • The Broker is notified the same business day
  • The owner is notified by the Broker or the agent under the Broker's direction
  • The notification, source, date and time received are documented in Buildium
  • No access to the unit is granted to any family member, friend, or other party until authority to access is legally established and confirmed
  • Legal counsel is contacted for guidance if there is any uncertainty about the appropriate next steps
Authority to Access the Unit

The death of a tenant does not automatically transfer any right to access the rental unit to family members or friends. The following persons may have legal authority to access the unit: a court-appointed personal representative (executor or administrator) whose authority is evidenced by Letters Testamentary or Letters of Administration; a surviving joint tenant or co-tenant named on the lease; a person designated under Nevada's small estate procedure under NRS Chapter 146.

A family member who presents themselves as next of kin does not have authority to access the unit or remove property solely by virtue of that relationship. Strata does not release access based on relationship claims alone.

⚠ Compliance Note
Granting access to a deceased tenant's unit or releasing the tenant's personal property without proper legal authority may expose the owner and Strata to liability for conversion of estate property. When the legal situation is unclear, taking no action while consulting legal counsel is always preferable to taking an action that cannot be undone. Strata agents do not provide legal advice to family members or estate representatives about their rights — they direct those parties to Nevada legal counsel.
Section 23

Move-In Funds and Trust Account Handling

Move-in funds include every dollar collected from an incoming resident in connection with the commencement of a lease. Because these funds are collected in a fiduciary capacity, their receipt, deposit, recording, and disbursement are subject to Nevada's trust account requirements.

Categories of Move-In Funds
  • Security Deposit — refundable; maximum three months' rent under NRS 118A.242; belongs to the tenant until the tenancy terminates; must be maintained in trust throughout the tenancy
  • Prorated Rent — when move-in date falls other than the 1st; held in trust until the applicable rental period; calculated by dividing monthly rent by days in the month × days remaining
  • First Month's Rent — held in trust until the rental period it covers begins; earned rent may be disbursed to the owner per disbursement schedule
  • Key Deposits — refundable deposit for keys, garage remotes, gate cards, and other access devices; held in trust in same manner as security deposits
  • Pet Deposits — refundable; part of total security deposit for statutory maximum purposes; may not cause total deposits to exceed three months' rent
  • Administrative Fee — $100 per tenancy; non-refundable; income to the brokerage upon receipt; may be deposited to operating account
Trust Account Requirements

All refundable funds — security deposits, key deposits, pet deposits, and advance rent — must be deposited into Strata's trust account within one business day of receipt. Cash is never accepted. Personal checks are not accepted for move-in funds due to the risk of return after possession has been delivered. Wire transfers require advance bank confirmation before keys are released.

⚠ Compliance Note
NAC 645 — All trust funds must be deposited within one business day of receipt. No exception exists. NRS 118A.242 — The total of all deposits collected from a residential tenant may not exceed three months' rent. Security deposits must be returned or accounted for within 30 days of vacating and surrender of possession.
Section 24

Utility Responsibilities

Every Strata-managed lease specifies the responsibility for each utility service applicable to the property individually. Ambiguous terms are not acceptable.

Standard Utility Assignment
  • Water and Sewer: For single-family homes and most individual units — tenant establishes service in their own name with LVVWD, Henderson Water District, or North Las Vegas utility
  • Electricity: For single-family homes and most individual units — tenant establishes service with NV Energy effective on the lease start date
  • Gas: Where applicable — tenant establishes service with Southwest Gas Corporation
  • Trash Collection: For single-family homes — tenant typically establishes service with Republic Services; for multi-unit — often arranged through HOA or owner on a property-wide basis
  • Cable and Internet: Tenant's responsibility in virtually all Strata-managed residential tenancies
★ Strata Standard
Specify every utility individually in the lease — never use 'tenant pays all utilities' as the sole disclosure. Confirm utility transfer at move-in and document the confirmation in Buildium. A utility left in the owner's name after the tenant takes possession creates billing problems and potential habitability exposure.
Section 25

HOA Rules and Common Interest Communities

A significant portion of Strata-managed properties are located within common interest communities. Failure to understand, communicate, and document HOA obligations is one of the most common sources of preventable management problems.

Governing Documents

Strata obtains a current copy of all applicable governing documents for every HOA-located property before marketing begins — CC&Rs, bylaws, Rules and Regulations, architectural review guidelines, pool rules, pet policies, and parking regulations. These documents are retained in the Buildium property record and provided to the tenant at move-in.

Fines and Violation Notices

When an HOA issues a violation notice, Strata receives and logs the notice in Buildium, notifies the tenant in writing within 24 hours, provides the tenant with the specific violation described, and establishes a cure deadline consistent with the HOA's requirements. HOA fines assessed against the property as a result of the tenant's failure to cure are charged to the tenant's account under the HOA Addendum and pursued through the normal rent collection process if unpaid.

✓ Best Practice
Request a complete and current set of HOA governing documents for every new management agreement at the time of onboarding. Provide tenants with governing documents before move-in — not at move-in — so they have time to review and ask questions. Review HOA governing documents annually — rules change, and a rule change that affects tenants must be communicated promptly.
Section 26

Emergency Contact Requirements

Every Strata-managed property has a documented emergency contact chain maintained in Buildium and provided to the tenant at move-in. The emergency contact information is reviewed and updated at each lease renewal and whenever a relevant contact changes.

Emergency Vendor Categories
  • Plumbing Failures — burst pipes, failed water heaters, sewage backups: same-hour dispatch; tenant directed to shut off main water supply valve
  • HVAC Failures — above 95°F or below 55°F: same-day emergency dispatch; owner notified within two hours; interim accommodations considered if not restored same day
  • Water Leaks and Intrusion — immediate priority maintenance; photographs before and after remediation uploaded to Buildium
★ Strata Standard
The emergency contact chain is only useful if the contact information is current. Review and update at every lease renewal. HVAC failure in Las Vegas summer heat is a life-safety emergency, not an inconvenience. Treat it accordingly.
Section 27

Renter's Insurance

All residents of Strata-managed properties are required to maintain renter's insurance with minimum personal liability coverage of $100,000 throughout the tenancy. Proof of insurance must be provided at move-in and updated at each annual renewal. Move-in keys are not released until proof is on file.

What Renter's Insurance Covers
  • Tenant Personal Property — fire, theft, vandalism, water damage from plumbing failures, certain weather events
  • Personal Liability — $100,000–$300,000 coverage for claims arising from bodily injury or property damage caused by the tenant or household member
  • Loss of Use — pays for additional living expenses when a covered event makes the rental property temporarily uninhabitable
✓ Best Practice
Require renter's insurance in the lease as a condition of tenancy, not a recommendation. Collect the insurance certificate before releasing keys, not after. Track policy expiration dates in Buildium and request renewal certificates proactively. Advise tenants that their personal belongings are not covered by the owner's insurance.
Section 28

Keys, Remotes, and Access Devices

The failure to maintain accurate key and access device records creates security risks, complications at move-out, and potential disputes about missing items and replacement costs.

Key and Access Device Inventory

Before marketing any vacancy, a full inventory is completed listing every item — front door keys, back door keys, deadbolt keys, mailbox keys, garage door remotes, gate remotes, pool keys or cards, HOA access fobs, laundry room keys, and storage unit keys. The number of copies of each item is documented. The complete inventory is entered into Buildium and maintained as a standing record for the property throughout the management engagement.

Move-In Documentation and Return Procedures

The Key Receipt is executed at move-in specifying every item provided — type, quantity, description, and replacement cost. Tenant signs the Key Receipt confirming receipt of every listed item. The signed Key Receipt is uploaded to Buildium the same day as the move-in.

At move-out, the agent confirms the return against the Key Receipt. Every returned item is checked off and the tenant's signature is obtained confirming the items returned. If any items are not returned, the replacement cost is documented and deducted from the security deposit. If the tenant disputes the number of items issued, the signed Key Receipt is the controlling document.

★ Strata Standard
A key that cannot be accounted for at move-out is a security risk for the incoming tenant. The Key Receipt is a legally significant document. Treat it with the same care as the lease. Update the Buildium key inventory every time a key transaction occurs — issuance, loss, replacement, or return.
Section 29

Inventory and Appliances

Every Strata-managed property is documented with a complete inventory of included appliances, fixtures, and personal property at the time of vacancy preparation and confirmed against that inventory at move-in. Any item not on the inventory at move-in is not chargeable to the tenant at move-out.

Standard Appliance Documentation
  • Refrigerator: exterior, interior, ice maker if present, water dispenser if present — brand, model, and any identifying features noted
  • Range and Oven: all burner grates, drip pans, oven interior, broiler — stovetop surface, oven interior, and oven door photographed
  • Dishwasher: run through a cycle at move-in to confirm functionality — interior, door seal, filter, and spray arms documented
  • Washer and Dryer (if included): presence, condition, and functionality documented; both units confirmed operating through a full cycle
  • Window Coverings: every window covering documented — type, condition, and any existing damage; broken slats, missing cords, and damaged hardware photographed
  • Ceiling Fans: tested at move-in to confirm all speed settings functional and all blades present and in good condition
✓ Best Practice
An inventory list without photographs is an incomplete inventory. Photograph every appliance — open every door, pull out every drawer, show the interior. Document the condition before the tenant moves furniture in. Useful inventory notations are specific, not general: 'Refrigerator — 2019 Whirlpool, side-by-side, stainless exterior — no dents or scratches, ice maker operational, interior clean.'
Section 30

Pets, Service Animals, and Emotional Support Animals

Animal-related issues in residential property management require careful navigation at the intersection of owner preferences, property risk management, and federal fair housing law. The failure to apply these distinctions correctly is one of the most frequent sources of fair housing complaints and liability in property management.

Three-Way Distinction
  • Household Pets — animals kept primarily for companionship, not trained to perform a specific disability-related task; subject to owner approval and pet policies; subject to pet deposits and pet rent
  • Service Animals — animals individually trained to perform a specific task for a person with a disability; protected under ADA and Fair Housing Act; not pets; not subject to pet fees, pet deposits, or breed or weight restrictions; agents may ask only two questions: Is this a service animal required because of a disability? What work or task has the dog been trained to perform?
  • Emotional Support Animals (ESA) — animals that provide emotional support to a person with a mental or emotional disability through presence and companionship; not required to be trained to perform a specific task; protected under Fair Housing Act as a reasonable accommodation; not subject to pet deposits, pet rent, breed restrictions, or weight restrictions
ESA Request Procedure
  • Tenant submits written request with supporting documentation if disability and need are not apparent
  • Strata reviews the request within 10 business days
  • Strata may request documentation from a reliable third party — such as a licensed mental health professional — confirming disability and disability-related benefit
  • Strata provides written response — approval or denial with explanation
  • All requests, documentation, and responses documented in Buildium as confidential information
  • All assistance animal accommodation decisions require Broker review before a response is communicated to the applicant or tenant
Prohibited Practices
⚠ Fair Housing Violations — These Practices Are Prohibited
Denying an assistance animal accommodation request without individualized review and Broker authorization
Requiring assistance animal certification, registration, or training documentation as a condition of accommodation
Applying breed or weight restrictions to service animals or ESAs
Charging pet deposits or pet rent for approved assistance animals
Disclosing a resident's disability or ESA documentation to other tenants, vendors, or the owner without the resident's consent or legal authority
Requiring a specific type of documentation from a specific type of provider for an ESA request
Section 31

Owner-Managed Property Responsibilities

This section consolidates the responsibilities that owners assume when they engage Strata for leasing services only — without entering into a full Property Management Agreement. Strata's role concludes at possession, and the owner's role as a Nevada landlord begins in full at that same moment.

The Foundational Principle
Strata Real Estate & Leasing does not assume ongoing management responsibilities unless a separate Property Management Agreement has been executed.
Owner Responsibilities After Possession
  • Rent Collection — establishing payment method, receiving and recording payments, assessing late fees, handling NSF events, pursuing collection through legal channels
  • Maintenance and Habitability — all maintenance and repairs including emergency response; must maintain property in habitable condition at all times per NRS 118A.290
  • Entry Notices — must provide at least 24 hours' written notice before entering for any non-emergency purpose per NRS 118A.330
  • Lease Enforcement — all violation notices, cure deadlines, and eviction decisions; Nevada's eviction procedures under NRS Chapter 40 must be followed precisely
  • Security Deposit Accounting — return or itemize within 30 days of tenant vacating and surrendering possession per NRS 118A.242
  • Abandoned Personal Property — must comply with NRS 118A.460 — inventory, notice, 30-day reclaim period, commercially reasonable disposition
  • Lease Renewals and Rent Increases — tracking expiration dates, 45-day rent increase notices per NRS 118A.300, renewal documentation
  • HOA Compliance — ensuring ongoing tenant HOA compliance, responding to violation notices, paying fines assessed against the property
⚠ Compliance Note
NRS Chapter 118A applies to every residential tenancy in Nevada — it does not pause because a brokerage handled the initial leasing. An owner who fails to meet the habitability requirements of NRS 118A.290 may face tenant rent withholding, lease termination, or a civil action for damages. Security deposit accounting under NRS 118A.242 is strictly enforced. The 30-day return or itemization deadline runs from the date of vacating and return of possession — not from the lease end date.
Section V · 17

Leasing Services — Owner Managed Properties

Strata offers Tenant Placement and Leasing Services — a defined, time-limited engagement through which the brokerage provides professional marketing, screening, lease preparation, and move-in coordination, after which responsibility for all ongoing landlord obligations transfers entirely to the owner.

Scope of Leasing Services
  • Rental market analysis and pricing recommendations
  • Advertising and marketing — MLS, Buildium syndication network, Zillow, Realtor.com, Apartments.com, and Strata website
  • Showing coordination — same-business-day inquiry response; identity verification before entry; showing log maintained in Buildium
  • Tenant applications and screening — all adult occupants required to apply; Broker reviews all approval decisions before they are communicated to applicants
  • Fair housing compliant applicant processing — uniform criteria applied; adverse action notices issued to all denied applicants
  • Lease preparation and execution — GLVAR Residential Lease Agreement — Owner Managed or Broker-approved form; all terms reviewed with owner before lease is sent to approved applicant
  • Collection of move-in funds when authorized — deposited into Strata's trust account within one business day of receipt
  • Move-in documentation and possession delivery — move-in condition report, photographs, key receipt, utility confirmation, and welcome packet delivered

These services conclude upon delivery of possession to the tenant. Unless the owner subsequently executes a separate Property Management Agreement with Strata, no ongoing management services of any kind are provided by the brokerage after the move-in is complete.

Owner Acknowledgment — Owner Managed Property

The Owner Acknowledgment is the document through which the owner confirms their understanding that Strata is providing leasing services only and that all ongoing management responsibilities remain with the owner after possession is delivered. The Owner Acknowledgment must be executed before the leasing engagement begins and retained in the transaction file.

The Owner Acknowledgment confirms the following in writing:

  • Leasing Services Only — services include marketing, showing coordination, applicant screening, lease preparation, and move-in coordination only
  • No Ongoing Property Management — rent collection, maintenance coordination, lease enforcement, tenant communications, and financial reporting are not included
  • Assumption of Landlord Obligations — owner assumes sole responsibility for all obligations of a residential landlord under Nevada law following the delivery of possession
  • NRS Chapter 118A Compliance — owner's responsibility throughout the tenancy regardless of Strata's initial involvement
  • Owner's current contact information for all post-possession tenant communications
Required File Documents
Exclusive Tenant Placement Agreement — fully executed, all owners signed
Owner Acknowledgment — Owner Managed Property — signed and dated
Rental Criteria and Screening Standards — current version at time of processing
Application documents — all adult applicants, all screening reports
Adverse action notices — issued to all denied applicants
Screening worksheet and Broker approval documentation
Executed Lease Agreement — all pages, all addenda, all parties signed
Pet Addendum — if pets approved
HOA Addendum and CC&Rs — if property is in an HOA
Lead-Based Paint Disclosure — if property built before 1978
Move-In Condition Report — signed by tenant and agent
Move-In photographs — uploaded to Buildium, organized by room, timestamped
Signed Key Receipt — all keys and access devices documented
Tenant Information Sheet — owner provided with copy
Utility Transfer Confirmation — all resident-paid utilities transferred
Move-In Funds Confirmation — receipt of all funds verified
Proof of Renter's Insurance — certificate on file
File Closing Checklist — signed by agent, reviewed by Broker
★ Strata Standard
The Owner Acknowledgment must be executed before the leasing engagement begins — not after move-in. A signed Owner Acknowledgment in the file is the single most important document for managing post-placement scope disputes. Never provide ongoing management services without a Property Management Agreement, regardless of how reasonable the request seems.
⚠ Compliance Note
All leasing-only transactions must comply with the Fair Housing Act, NRS Chapter 118A, and NAC Chapter 645 in the same manner as full property management transactions. The Broker reviews all leasing-only leases and disclosures before execution. All leasing-only transaction files are retained in Buildium for the full five-year period required by Strata's record retention policy.